This Privacy Policy explains how KYON (“KYON,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, use our services, or otherwise interact with us. By using our website or services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Name, business name, email address, and phone number
• Account details (login credentials you create on our website)
• Payment-related information (processed by our payment providers; we do not store full card numbers)
• Business information and account access you provide so we can deliver the services you’ve approved, such as access to your website, Google Business Profile, email platform, or other business tools
• Any information you include when you contact us

1.2 Usage and Technical Data

When you access our website, we may automatically collect your IP address, browser and device information, pages viewed and links clicked, dates and times of access, and referring website.

1.3 Cookies and Similar Technologies

We may use cookies and similar technologies to remember your preferences, help secure your account, analyze traffic, and improve our website. You can control cookies through your browser settings, but some features may not function properly if you disable them.

2. How We Use Your Information

• To deliver the services you’ve purchased, such as AI setup, security checkups, website work, and ongoing support
• To process payments and manage your account
• To communicate with you, including project updates, security alerts, and support
• To send marketing communications (you can opt out at any time)
• To improve our website and services
• To enforce our terms and protect the security of our services
• To comply with legal obligations

3. Client Account Access

When you give us access to your business accounts or systems, we use that access only to perform the work you’ve approved. We do not use your business data for any other purpose, and we recommend changing any shared passwords when a project is complete. We will remove our access at your request or when our engagement ends.

4. How We Share Your Information

We do not sell your personal information. We may share information:

• With service providers that help us operate, such as hosting, payment processing, email, and the AI and software tools used to deliver your services
• When required by law or to protect the rights, property, or safety of KYON, our clients, or others
• In connection with a merger, acquisition, or sale of all or part of our business
• With your consent

5. Data Retention

We retain information as long as reasonably necessary to provide our services, comply with legal and tax requirements, and resolve disputes. When it is no longer needed, we delete or anonymize it.

6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, including under California law, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To exercise these rights, contact us at info@kyonprotect.com. We may need to verify your identity before responding. You can opt out of marketing emails using the unsubscribe link or by contacting us. See also Your Privacy Choices.

8. Third-Party Links and Services

Our website and services may involve third-party sites and tools that we do not control. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Children’s Privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our website or services after changes are posted means you accept the updated Policy.

11. Contact Us

Questions or requests about this Privacy Policy? Email info@kyonprotect.com.